Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Motorcycle, Truck & Cooler Bags on Motor and Cooler Truck

Do You Ship Internationally?

No. We only ship in Congo DR

How Long Will It Take To Get My Package?

We will take between 2 to 3 hours to delivery, In special case Maximal One day.

PAYMENT

What Payment Methods Are Accepted?

We kept it easy, four payment method for our customers : * Mobile Money * Debit & Credit Card

Is Buying On-Line Safe?

We are partner of Equity BCDC, your payment will always be safe. Online shopping is generally safe. Security measures have improved considerably since the early days of the Internet, where a lack of encryption and security regulations made Internet shopping risky.

Order & Retunrs

How do I place an Order?

Go to the items you want to buy, click on, then click on Buy now button.

Do I need an account to place an order?

Yes. You need to have an account to place and complete your orders.

How Do I Track My Order?

To track your orders, please go to Order Tracking page Then please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

How Can I Return a Product?

To return a product, please Click Here !
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